Mae44 is committed to protecting the privacy and security of every member's personal data. This document clearly explains how your information is collected, used, stored and protected by our platform.
Your personal data is more than just information — it is a trust we safeguard with full responsibility using industry-leading technology and best practices.
All data transmitted between your device and mae44 servers is protected with military-grade 256-bit SSL encryption. No one can intercept or read your information while in transit.
Mae44 does not sell, rent or trade members' personal data to any third party for marketing or commercial purposes. Your data remains entirely yours.
Members' personal information is stored on servers equipped with multi-layered firewalls, 24/7 monitoring and sophisticated intrusion detection systems to prevent unauthorised access.
Only authorised mae44 staff with a legitimate business need are permitted to access members' personal data. All access is logged and continuously monitored by our security team.
Mae44 gives you full control to manage your personal data — including the right to access, correct, download or request deletion of your information at any time through our support channels.
Mae44's privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring every aspect of data collection and processing adheres to applicable current legislation.
Mae44 collects various types of personal information to provide a safe, fair and appropriate service to every member. This collection is necessary to meet operational requirements, legal compliance and the overall improvement of user experience.
The types of information collected by mae44 are as follows:
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number (MyKad) | Mandatory – KYC Verification |
| Contact Information | Email address, mobile number, residential address | Required – Account communications |
| Financial Information | Bank account number, bank name, transaction history | Required – Deposits and withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Automatic – System security |
| Usage Data | Game history, session duration, pages visited | Automatic – Service improvement |
| Verification Documents | MyKad copy, proof of address, verification selfie | Required – AML/KYC compliance |
Mae44 only collects information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, religious beliefs or political affiliations unless specifically stated and you have given explicit consent.
Mae44 collects your personal information through a variety of transparent and controlled methods. Understanding how data is collected allows you to make more informed decisions about the information you share with us.
Direct collection occurs when you:
Automatic collection occurs through the following technologies when you use the platform:
Every piece of information collected by mae44 has a clear and legitimate purpose. We do not process your personal data for undisclosed purposes or purposes unrelated to the provision of mae44 platform services.
The primary purposes for using your personal data are:
Mae44 processes your personal data on valid legal bases including fulfilment of the contract between you and us, compliance with legal obligations, the platform's legitimate interests and consent you have provided.
Mae44 does not sell or trade members' personal data. However, in certain limited situations, we may need to share your information with specific parties as described below.
Approved service providers — mae44 works with selected third-party service providers for platform operations, including payment processors, cloud computing service providers, gaming solution providers, and identity verification services. All such providers are bound by strict data protection agreements and are only permitted to process your data for specified purposes.
Legal requirements and enforcement — mae44 may be required to disclose your personal information to government authorities, law enforcement bodies, or regulatory agencies when required to do so under applicable Malaysian law or a valid court order.
Platform protection — In situations where there is suspicion of fraud, money laundering, or other illegal activity, mae44 reserves the right to share relevant information with the appropriate law enforcement agencies or anti-fraud bodies to protect the interests of the platform and other members.
The security of your personal data is the highest priority at mae44. We implement a comprehensive range of technical and organisational security measures to protect your information from any threat.
Mae44's security infrastructure includes:
While we take every reasonable step to protect your data, no system is one hundred percent immune to risk. You also play an important role in keeping your account secure by using a strong password and never sharing it with anyone.
Under Malaysia's Personal Data Protection Act 2010 and mae44's privacy policy, you have several important rights regarding the personal data we hold about you. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data held in our records.
Under certain circumstances, you may request deletion of your personal data from our systems.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a structured, machine-readable format.
You may request to restrict how we process your data under certain circumstances.
To exercise any of the above rights, please contact the mae44 privacy team via our support email or 24/7 live chat. We will process your request within thirty (30) business days. Please note that some requests may be subject to identity verification requirements before we can proceed.
Mae44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies used by mae44:
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the mae44 platform. For more information on managing cookies, please refer to your web browser's help documentation.
Mae44 retains your personal data only for as long as necessary to fulfil the original collection purpose and applicable legal requirements. Retention periods vary depending on the type of data and compliance requirements.
Once the retention period expires, mae44 will securely delete or anonymize your personal data using methods that ensure it cannot be recovered or re-identified.
Mae44 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform service improvements. We are committed to notifying you of any material changes.
When we make changes to this Privacy Policy:
It is your responsibility to review this Privacy Policy periodically. Continued use of the mae44 platform after any changes take effect signifies your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how mae44 handles your personal data, we encourage you to contact us directly. Our privacy team is ready to assist you.
Mae44 will endeavour to respond to all privacy-related enquiries within three (3) business days. For more complex complaints requiring thorough investigation, we may need up to thirty (30) business days to provide a complete and satisfactory response.
If you believe that mae44 has not processed your personal data in accordance with applicable laws, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your country.
Your privacy is our priority. Register a free account today and enjoy a safe, fair, and exciting gaming experience alongside hundreds of thousands of mae44 members across Malaysia.