Platform Terms and Conditions of Use Mae44

01Acceptance of Terms of Use

These terms and conditions ("Terms") govern your use of the website, mobile app, and all services provided by mae44 (collectively referred to as the "Platform"). These Terms take effect from the moment you register an account or use any of our services for the first time.

If you do not agree with any part of these Terms, you are not permitted to use the mae44 Platform. Continued use of the Platform following any amendment to the terms constitutes your acceptance of those changes.

Mae44 reserves the right to modify, add, or remove any section of these Terms at any time. Notice of changes will be displayed on the platform and, where applicable, sent via email to the address you registered.

02Membership Eligibility

To register and use mae44 services, you must meet all of the following eligibility requirements:

• Aged 18 Years and Above at the time of registration;
• Be an individual with full legal capacity to enter into a binding agreement;
• Not a citizen or resident of any jurisdiction that prohibits participation in online gaming;
• Not currently on any self-exclusion list or ban list of any relevant gaming regulatory body;
• Acting in a personal capacity and not as a representative or agent of any third party.

Mae44 reserves the right to request document verification at any time to confirm your eligibility. This KYC (Know Your Customer) process is mandatory, and you are required to cooperate fully by providing valid and up-to-date identification documents.

03Account Registration and Management

Each individual is only permitted to hold one (1) active account on mae44 at any time. Holding multiple accounts by the same individual is strictly prohibited regardless of the name, email address, or payment method used.

When registering, you are responsible for:

• Provide complete, accurate, and up-to-date personal information;
• Create a strong password and keep it confidential;
• Notify mae44 immediately if you suspect any unauthorized access to your account;
• Ensure your account information is kept up to date whenever any changes occur.

Mae44 is not liable for any losses resulting from unauthorized access to your account due to negligence in maintaining password security. You are solely responsible for all activities that occur under your account.

Account verification via email is mandatory before you can make a deposit or claim any bonus. mae44 also reserves the right to request verification of a valid Malaysian mobile number at any time.

04Deposits, Withdrawals and Financial Transactions

Mae44 accepts deposits via multiple payment methods including online bank transfers, digital wallets, and other local Malaysian payment methods. All financial transactions on the mae44 platform are processed in Malaysian Ringgit (MYR).

Regarding deposits:

• Minimum and maximum deposit amounts are subject to the limits set for each payment method;
• Mae44 only accepts funds from legitimate sources, and you are responsible for ensuring that the money deposited belongs to you;
• Successful deposits are typically credited to the account within a short timeframe; any unexpected delays will be resolved by our support team;
• Mae44 does not accept third-party payments — only payment methods in the name of the registered member are permitted.

Regarding withdrawals:

• Valid withdrawal requests will be processed within the timeframe stated for each payment method;
• Full KYC verification is mandatory before your first withdrawal is permitted;
• Mae44 reserves the right to request additional supporting documents for withdrawals exceeding certain limits;
• No withdrawal fees are charged by mae44; however, third-party processing fees may apply depending on the method chosen;
• Withdrawals will only be processed to an account or digital wallet in the name of the same member.

05Bonuses, Promotions and Special Offers

Mae44 offers a variety of bonuses and promotions for new and existing members. All bonuses are subject to specific terms stated on the relevant promotions page. The general terms applicable to all mae44 bonuses are as follows:

• Wagering requirement (rollover): Each bonus has a minimum wagering requirement before the bonus funds and related wins are eligible for withdrawal. These requirements are clearly stated in the terms of each promotion;
• Valid period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically;
• Game restrictions: Some bonuses can only be used for specific game categories. Please check the specific terms of each bonus before playing;
• One claim per promotion: Each member is only eligible to claim each promotion once unless otherwise stated;
• Bonus abuse policy: Any attempt to abuse the bonus system, including opening multiple accounts, hedge betting, or strategies that undermine the integrity of promotions, will result in bonus cancellation and possible account suspension.

Mae44 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, particularly in cases of abuse or exceptional circumstances requiring immediate action.

06Game Rules and Conditions

All games offered on the mae44 platform have specific rules available within the respective game interface. As a member, you are responsible for understanding the rules of each game before playing.

General things to know:

• All game outcomes are final and cannot be disputed unless there is clear documented evidence of a technical failure;
• In the event of a technical disruption during a game session, mae44 will use recorded server data to determine the valid outcome;
• Minimum and maximum betting limits are set for each game and table, and mae44 reserves the right to amend these limits at any time;
• The use of any automated software, bots, calculation tools, or other methods that provide an unfair advantage in games is strictly prohibited and may result in immediate account suspension;
• Mae44 reserves the right to void and refund bets in the event of a significant technical error that affects the fairness of the game.

07Prohibited Member Conduct

Mae44 members are prohibited from engaging in any of the following activities on the platform:

• Fraud, deception, or any activity intended to deceive mae44 or other members;
• Money laundering or using the platform for any unlawful financial activity;
• Sharing, transferring, or selling an account to another party;
• Disrupting or attempting to hack mae44's systems, databases, or technical infrastructure;
• Use of another person's identity or false information;
• Abuse of the bonus system through hedge betting, arbitrage, or similar strategies;
• Any action that could damage the reputation, integrity, or operations of mae44.

08Account Suspension, Closure, and Restriction

Mae44 reserves the right to suspend, restrict, or close any account at any time where there is reasonable cause, including but not limited to:

• Breach of any clause within these Terms;
• Suspected fraudulent activity or money laundering;
• Failure to complete KYC verification within the stipulated timeframe;
• Requests from law enforcement bodies or relevant authorities;
• Members who have submitted a self-exclusion request.

Members who wish to voluntarily close their account may contact the mae44 customer support team. Once the account closure request has been verified and fully processed, any outstanding balance (subject to withdrawal eligibility) will be returned to the member.

09Privacy, Personal Data, and Security

Mae44 collects and processes your personal data in accordance with Privacy Policy ours, which forms part of this agreement. By using the mae44 platform, you consent to the collection and processing of your personal data as described in that Privacy Policy.

Mae44 uses 256-bit SSL encryption for all data transmissions and implements multiple technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

You agree not to disclose your account password to anyone and to notify mae44 immediately through official support channels if you suspect any security breach on your account.

10Liability Limits and Disclaimer

Mae44 shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use the Platform, including:

• Financial losses resulting from gaming;
• Service disruptions due to system maintenance, technical failures, or circumstances beyond mae44's control;
• Third-party actions affecting the platform;
• Decisions made based on information on the platform.

In any event, mae44's total liability to any member shall not exceed the total amount deposited by that member in the thirty (30) days preceding the claim.

11Terms and Conditions Amendment

Mae44 reserves the right to amend these Terms at any time. Material amendments will be communicated to members via a notice on the platform or by email at least three (3) days before taking effect, except in cases of emergency or legal requirements that necessitate immediate changes.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to ensure you remain informed of the latest applicable terms.

12Contact Us for Terms Enquiries

If you have any questions, concerns, or require further clarification regarding any clause in these Terms and Conditions, please contact the mae44 customer support team via:

• Support Email: [email protected] (text display only, not clickable)
• Live Chat: Available on the mae44 platform, 24 hours a day, 7 days a week
• FAQ Page: mae44.run/faq

Our team will endeavor to respond to all Terms-related inquiries within 24 working hours. For more complex issues, we may require additional time to provide an accurate and comprehensive response.

Mae44 is committed to ensuring all members fully understand their rights and responsibilities. Contact us without hesitation — we are ready to assist you at any time.